OptmumFrequently Asked Questions
General
What is Optmum?
Optmum is a professional image conversion and compression tool for Mac. It allows you to convert between various image formats and reduce file sizes while maintaining quality.
Is Optmum free?
Optmum offers a 7-day free trial with full access to all features. After the trial, you can purchase an annual license for $49/year. The $49/year price is tax inclusive.
What formats does Optmum support?
Optmum supports JPEG, PNG, WebP, HEIC, TIFF, SVG, and 20+ more formats. You can convert between any supported formats.
Licensing
How many devices can I use my license on?
Each license can be activated on one Mac device. If you need to use Optmum on multiple devices, you will need to purchase additional licenses.
What happens when my license expires?
When your license expires, you'll need to purchase a new license to continue using Optmum. Your license is valid for one year from the date of purchase.
Can I get a refund?
Yes, we offer a 30-day money-back guarantee. If you're not satisfied with Optmum within 30 days of purchase, contact us for a full refund.
Privacy & Security
Are my images uploaded to a server?
No. All image processing happens entirely on your Mac. Your images never leave your device, ensuring complete privacy and security.
What data do you collect?
We only collect the minimum information necessary for license management: your device fingerprint (for activation) and email address (for license delivery). We do not collect or store your images or any personal data beyond what's needed for licensing.
Technical
What are the system requirements?
Optmum requires macOS 12.0 or later. It's optimized for Apple Silicon (M1/M2/M3) but also works on Intel Macs.
How fast is the conversion?
Optmum is optimized for speed, especially on Apple Silicon. Conversion speeds are up to 10x faster than alternatives, and batch processing can handle thousands of images simultaneously.
Does Optmum work offline?
Yes! Optmum works 100% offline. All processing happens locally on your Mac. You only need internet for initial license activation and periodic validation.
Still have questions? Contact our support team.